Revocation instruction


Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Rottner Tresor GmbH, Thern 17, A- 4880 St. Georgen i.A., Phone: +43 (0) 7667 6600 88, Email: kundenservice@rottner-tresor.at) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

  • To Rottner Tresor GmbH, Thern 17, A- 4880 St. Georgen i.A., kundenservice@rottner-tresor.at, 0043 7667 6600 80
  • I/We () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*)
  • Ordered on ()/received on ()
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date
  • (*) Delete as appropriate.

Special notes

If you finance this contract with a loan and later revoke it, you are also no longer bound by the loan agreement if both contracts form an economic unit. This is particularly to be assumed if we are your lender at the same time or if your lender makes use of our cooperation regarding the financing. If the loan has already been received by us when the revocation becomes effective, your lender enters our rights and obligations from the financed contract in relation to you regarding the legal consequences of the revocation or return. This does not apply if the present contract has as its object the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives).

If you want to avoid contractual obligations as far as possible, make use of your right of withdrawal and revoke the loan agreement if you are entitled to a right of withdrawal for it.

Return Labels

Without prejudice to your statutory rights, we provide you with free return labels for your return. We will send you the return label by email. You can drop off the return at a parcel shop of the respective provider in Germany.